Why do I have to pay a convenience fee for credit and debit cards but not for ACH payments?
The cost to process an ACH payment is actually less than processing a paper check, therefore there is no need to recover additional costs. Credit and debit transactions are processed through Visa or Mastercard. Visa and Mastercard charge a fee to the merchant (Canton Township) for using their product. This fee, called an interchange fee, plus a handling fee for Chase Bank, makes up the 2.49% convenience charge.

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1. What is the cost to the taxpayer for utilizing this service?
2. Why do I have to pay a convenience fee for credit and debit cards but not for ACH payments?
3. Why doesn’t the township cover the convenience fee?
4. Why would I want to pay by credit or debit card and pay an extra fee?
5. Can I pay with a credit or debit card at the Treasurer’s Office?
6. Can I schedule a payment for a future date?
7. Can I register as a user like I do when paying my water bill?
8. Will my login for making water payments work on the tax program?
9. Can I cancel a payment after I’ve entered it?