What to do in the event of an emergency?
In an effort to protect the health and safety of the public, the Michigan Department of environmental Quality (MDEQ) has devised three public water warning notices in the event of an emergency.


Boil Water Notice - If this warning is issued, residents must bring all water to a boil for at least three minutes then let it cool before using. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and preparing food until further notice.

Do Not Drink Notice - If this warning is issued, residents should not use the water for drinking, making ice, brushing teeth, washing dishes, or preparing food until further notice.

Do Not Use Water Notice - This is the most severe warning issued. If issued, residents should not use the water for any reason. Bottled water should be used for all needs until further notice and resident should not, under any circumstance, run their water. That includes filling up bathtubs, flushing toilets or watering lawns.

Canton will only issue these warnings in the event of an emergency. If you are notified of a water emergency but you still lose water pressure or service, simply run your tap until the water becomes clear once the pressure has been restored.

By understanding the difference between these three warning you can better protect yourself and your family.

For questions regarding the public water warning notices please call Canton’s Public Works Division at 734/397-1011 or the MDEQ at 800/292-4706.

Show All Answers

1. Where does the water used by Canton residents and businesses come from?
2. What are the current water rates?
3. What to do in the event of an emergency?
4. How do the water rates charged by the DWSD affect Canton?
5. What factors help to determine whether DWSD will raise water rates or maintain the current level?
6. How much of my water bill are the charges from DWSD?
7. Who in the township approves the rate increases?
8. What are the current water and sewer rates for Canton?
9. Why are my sewer charges more than my water charges?
10. How does the township determine my water and sewer usage?
11. My water meter is outside, why does the DPW serviceman need to come inside my home?
12. Why is my bill so high?
13. Why am I being charged fixed charges on my water and sewer bill?
14. What are the fixed water charges on my bill?
15. What are the fixed sewer charges on my bill?
16. What is the minimum bill for Canton Township?
17. How often will I receive my water bill?
18. What are my options for payment?
19. Is there a fee for online payment?
20. Can I make partial or extra payments on my water and sewer account?
21. What is the penalty for late payment?
22. What do I do if I am selling my home and need a final meter reading?
23. Can I have a separate meter for my outdoor irrigation system?
24. I think I have a leak in my water system, how do I know?
25. How much water can be lost from a leak?
26. How can I conserve water and reduce my water bill?